Education and Experience

Jeffrey Joiner · Instructional Designer

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Professional Summary

Instructional designer and educator with substantial experience creating accessible, engaging learning for higher education and technology-focused programs. My expertise spans online, hybrid, and in-person course design, faculty development, quality assurance, assessment, and AI-enabled learning. I combine extensive teaching experience, a strong foundation in computer science and programming, and contemporary expertise in instructional design.

Jeffrey Joiner professional headshot

Core Expertise

Course & Curriculum DesignOnline, Hybrid & In-Person LearningAccessibility (ADA / 508 / WCAG)Quality Matters & QAFaculty Development & TrainingAssessment & Assurance of LearningAI & Educational TechnologyLMS Implementation & Support

Skills, Tools & Credentials

Certification
Quality Matters Certified
Instructional Design Methods
Universal Design for LearningBackward DesignADDIETeaching for UnderstandingAdult-Learning TheoryAssessment & EvaluationQuality Assurance & Continuous ImprovementGamification
Authoring, Design & Media
Articulate 360Adobe CaptivateGeniallyDesignPLUSKaltura
Learning Platforms
Canvas (Administration)Blackboard
AI Tools
ChatGPTClaudeNotebookLMGenially AIDesignPLUS AI
Programming
HTML/CSSJavaScriptPHPSQLC#SwiftPython
Project & Workflow
AsanaProject ManagementTechnical Writing
Teaching & Subject Expertise
Technical Communication & Project ManagementWeb & Software DevelopmentResearch Methods & StatisticsComputer Science, Robotics & CAD

Professional Experience

Senior Instructional Designer

Johns Hopkins UniversityBaltimore, MD

2021 Present

Partner with faculty to design, develop, and evaluate high-quality online, onsite, and hybrid courses, with a focus on the MSIS Artificial Intelligence program and a new AI certificate.

Promoted from Instructional Designer (December 2021–February 2024) to Senior Instructional Designer in March 2024.

  • Partner with faculty to design, develop, implement, and evaluate high-quality online, onsite, and hybrid courses aligned with learning outcomes and higher-education standards
  • Design and manage a portfolio of AI-focused courses in the MSIS AI program, coordinating Assurance of Learning activities and using program data to identify trends, challenges, and opportunities for improvement
  • Lead instructional design for a new AI certificate program, including course architecture, learning activities, assessments, and implementation support
  • Direct course maintenance, revisions, and continuous improvement based on course reviews, program evaluations, faculty feedback, and student-learning evidence
  • Ensure course materials, videos, graphics, and learning activities meet ADA, Section 508, and WCAG accessibility requirements through LMS tools and structured reviews
  • Design and implement quality-assurance processes that verify courses are accurate, functional, accessible, and launch-ready before delivery
  • Coordinate course setup, access, and deployment across the LMS, student information system, and related institutional platforms
  • Evaluate and implement instructional technologies, designing workshops and providing individualized coaching on pedagogy, assessment, educational technology, and AI tools
Professor & Instructional Designer

South Hills School of Business & TechnologyAltoona, PA

2010 2021

Designed and launched a new IT curriculum—including a software-development track delivered through Canvas—while teaching across IT and business programs and leading faculty training.

  • Designed and launched a new IT curriculum, including a software-development track delivered through Canvas LMS
  • Built objective-aligned courses and modernized legacy courses using Quality Matters principles, adult-learning theory, and evidence-based instructional design practices
  • Designed and facilitated faculty training on Canvas, Zoom, online teaching, and instructional technology integration
  • Taught IT and business courses spanning technical communication, web and software development, research methods, statistics, and project management
  • Served as advisor of the IT Club and its community-service initiatives
Teacher

St. John's Prep SchoolDanvers, MA

2007 2010

Taught mathematics, computer science, and educational technology, and contributed to the design of integrated computer science and history courses for incoming freshmen.

  • Taught mathematics, robotics and 3D computer-aided design, social media, collaboration tools, programming, networking, HTML, and Microsoft Office
  • Contributed to the design of integrated computer science and history courses for all incoming freshmen
Teacher

Portsmouth Abbey SchoolPortsmouth, RI

2003 2006

Taught AP Computer Science and a range of mathematics courses while serving as a resident dorm parent and coaching soccer and track.

  • Taught AP Computer Science, public speaking, geometry, algebra, trigonometry, and precalculus
  • Served as a resident dorm parent and coached soccer and track

Education

Harvard University

Master of Education (Ed.M.) — Technology, Innovation, and Education

Coursework included curriculum design, instructional design, adult-learning theory, educational technology, educational software design, and emerging technologies.

Harvard University

Bachelor's Degree with Honors — Computer Science

Honors undergraduate study in computer science, building a foundation in programming, software design, and computational thinking that continues to inform a technology-focused instructional design practice.