Curriculum Vitae
Jeffrey Joiner · Instructional Designer
Instructional designer and learning experience architect with over a decade of experience in higher education. I specialize in translating complex disciplinary content into engaging, accessible, and pedagogically sound online and hybrid courses — and in building the faculty development programs that help instructors do this work sustainably. My practice is grounded in the learning sciences, shaped by Universal Design for Learning, and informed by a genuine commitment to equity and student success.

Core Competencies
Professional Experience
Westlake State University — Portland, OR
Lead instructional design efforts for online and hybrid courses across the College of Arts & Sciences, partnering with faculty to redesign high-enrollment gateway courses using evidence-based pedagogical frameworks.
- Collaborated with 30+ faculty members to redesign 48 courses using the Quality Matters framework, resulting in a 22% improvement in course completion rates
- Led a university-wide initiative to audit and improve online course accessibility, bringing 85% of active courses into WCAG 2.1 AA compliance
- Developed and facilitated a six-week online faculty development cohort program, training 120 instructors per year in evidence-based online teaching practices
- Created department-level templates and design guides that reduced average course development time by 35%
- Served on the Academic Technology Committee advising on LMS migration strategy from Blackboard to Canvas
Cascade Community College — Salem, OR
Designed and developed interactive eLearning modules and hybrid course content for workforce development and transfer programs, with a focus on adult learner engagement and competency-based pathways.
- Produced 60+ hours of interactive eLearning content for the college's workforce development division, serving over 2,000 learners annually
- Partnered with the nursing and allied health programs to redesign clinical skills training using simulation-based scenarios, reducing in-person lab preparation time by 40%
- Implemented H5P interactive elements college-wide, replacing static PDFs with formative assessments that increased student engagement scores by 18%
- Co-authored the college's first eLearning Style Guide and Design Standards document, establishing consistent visual and pedagogical standards across departments
- Managed the Moodle LMS gradebook configuration and supported faculty in interpreting learning analytics data
Pacific Northwest University — Center for Teaching Excellence — Seattle, WA
Coordinated instructional design services and faculty professional development at a research university's teaching and learning center, supporting the institution's transition to blended and online learning.
- Provided one-on-one course design consultations for 80+ faculty per academic year, spanning undergraduate and graduate programs across six colleges
- Designed and delivered a 12-module online professional development series "Foundations of Effective Teaching" completed by over 400 instructors
- Coordinated the Summer Course Design Institute — a week-long intensive program that guided cohorts of 20 faculty through complete course redesigns
- Collaborated with the Office of Assessment to help departments map curriculum to institutional learning outcomes
- Supervised two graduate student instructional design interns per semester, providing mentorship and professional development
Education
Ph.D. in Education — Learning, Teaching & Educational Leadership (specialization in Instructional Systems & Technology)
Dissertation: Adaptive Feedback Mechanisms in Self-Paced Online Courses: A Mixed-Methods Study of Learner Persistence in Community College Contexts
Coursework spanned learning theory, curriculum design, program evaluation, and educational technology research. Teaching assistantship in the College of Education's undergraduate educational psychology sequence.
M.Ed. in Curriculum & Instruction — with graduate certificate in eLearning Design
Focused on adult learning theory, instructional technology, and curriculum alignment. Graduate project involved a complete curriculum redesign for a community adult literacy program, integrating digital literacy components. Graduated with distinction.
B.A. in Psychology — minor in Communications
Undergraduate studies in cognitive and developmental psychology with a focus on applied human learning. Senior thesis examined metacognitive strategy use in first-generation college students. Dean's List, 2008–2010.