Education and Experience

Jeffrey Joiner · Instructional Designer

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Professional Summary

Instructional designer and educator with substantial experience creating accessible, engaging learning for higher education and technology-focused programs. My expertise spans online, hybrid, and in-person course design, faculty development, quality assurance, assessment, and AI-enabled learning. I combine extensive teaching experience, a strong foundation in computer science and programming, and contemporary expertise in instructional design.

Jeffrey Joiner professional headshot

Core Expertise

Course & Curriculum DesignOnline, Hybrid & In-Person LearningAccessibility (ADA / 508 / WCAG)Quality Matters & QAFaculty Development & TrainingAssessment & Assurance of LearningAI & Educational TechnologyLMS Implementation & Support

Skills, Tools & Credentials

Certification
Quality Matters Certified
Instructional Design Methods
Universal Design for LearningBackward DesignADDIETeaching for UnderstandingAdult-Learning TheoryAssessment & EvaluationQuality Assurance & Continuous ImprovementGamification
Authoring, Design & Media
Articulate 360Adobe CaptivateGeniallyDesignPLUSKaltura
Learning Platforms
Canvas (Administration)Blackboard
AI Tools
ChatGPTClaudeNotebookLMGenially AIDesignPLUS AI
Programming
HTML/CSSJavaScriptPHPSQLC#SwiftPython
Project & Workflow
AsanaProject ManagementTechnical Writing
Teaching & Subject Expertise
Technical Communication & Project ManagementWeb & Software DevelopmentResearch Methods & StatisticsComputer Science, Robotics & CAD

Professional Experience

Senior Instructional Designer

Johns Hopkins University — Baltimore, MD

2021 – Present

Partner with faculty to design, develop, and evaluate high-quality online, onsite, and hybrid courses, with a focus on the MSIS Artificial Intelligence program and a new AI certificate.

Promoted from Instructional Designer (December 2021–February 2024) to Senior Instructional Designer in March 2024.

  • Partner with faculty to design, develop, implement, and evaluate high-quality online, onsite, and hybrid courses aligned with learning outcomes and higher-education standards
  • Design and manage a portfolio of AI-focused courses in the MSIS AI program, coordinating Assurance of Learning activities and using program data to identify trends, challenges, and opportunities for improvement
  • Lead instructional design for a new AI certificate program, including course architecture, learning activities, assessments, and implementation support
  • Direct course maintenance, revisions, and continuous improvement based on course reviews, program evaluations, faculty feedback, and student-learning evidence
  • Ensure course materials, videos, graphics, and learning activities meet ADA, Section 508, and WCAG accessibility requirements through LMS tools and structured reviews
  • Design and implement quality-assurance processes that verify courses are accurate, functional, accessible, and launch-ready before delivery
  • Coordinate course setup, access, and deployment across the LMS, student information system, and related institutional platforms
  • Evaluate and implement instructional technologies, designing workshops and providing individualized coaching on pedagogy, assessment, educational technology, and AI tools
Professor & Instructional Designer

South Hills School of Business & Technology — Altoona, PA

2010 – 2021

Designed and launched a new IT curriculum—including a software-development track delivered through Canvas—while teaching across IT and business programs and leading faculty training.

  • Designed and launched a new IT curriculum, including a software-development track delivered through Canvas LMS
  • Built objective-aligned courses and modernized legacy courses using Quality Matters principles, adult-learning theory, and evidence-based instructional design practices
  • Designed and facilitated faculty training on Canvas, Zoom, online teaching, and instructional technology integration
  • Taught IT and business courses spanning technical communication, web and software development, research methods, statistics, and project management
  • Served as advisor of the IT Club and its community-service initiatives
Teacher

St. John's Prep School — Danvers, MA

2007 – 2010

Taught mathematics, computer science, and educational technology, and contributed to the design of integrated computer science and history courses for incoming freshmen.

  • Taught mathematics, robotics and 3D computer-aided design, social media, collaboration tools, programming, networking, HTML, and Microsoft Office
  • Contributed to the design of integrated computer science and history courses for all incoming freshmen
Teacher

Portsmouth Abbey School — Portsmouth, RI

2003 – 2006

Taught AP Computer Science and a range of mathematics courses while serving as a resident dorm parent and coaching soccer and track.

  • Taught AP Computer Science, public speaking, geometry, algebra, trigonometry, and precalculus
  • Served as a resident dorm parent and coached soccer and track

Education

Harvard University

Master of Education (Ed.M.) — Technology, Innovation, and Education

Coursework included curriculum design, instructional design, adult-learning theory, educational technology, educational software design, and emerging technologies.

Harvard University

Bachelor's Degree with Honors — Computer Science

Honors undergraduate study in computer science, building a foundation in programming, software design, and computational thinking that continues to inform a technology-focused instructional design practice.